Rewards Program Terms & Conditions



Rewards Program Terms & Conditions



The La Blanca Rewards Program (the “Program”) is a loyalty reward program offered by La Blanca (the “Company”, “us”, “our” or “we”) to customers who shop on our Website LaBlanca.com and our LA BLANCA iPhone and Android App.

The Program allows our online customers, who have enrolled in our program, to earn points when making purchases on qualified items (“Eligible Purchases”) and to redeem these points for rewards offered by the Company.

These terms and conditions (the “Terms & Conditions” and together with our Website Terms & Conditions, collectively the “Program Terms”) govern the Program. The Company may restrict, suspend, amend, extend or otherwise alter the Program Terms at any time and without prior notice. If the Program Terms have been updated, the Company will post the new Program Terms and note the date that they were last updated. We encourage Members to review the Program Terms each time they use the Program. By using or enrolling in the Program, you accept and agree to be bound by these Terms and Conditions.

 

MEMBERSHIP

Membership is free. To become a valid Member, you must complete the enrollment process by providing complete and accurate information and indicating your acceptance of the Program Terms. You will have to register and create an Account with us and provide your name, email address, login username and password (together, “ID”). You are responsible for any and all activity that occurs on your Account. If you suspect any unauthorized use of your Account, you must notify us immediately. Only one rewards account (“Account”) is permitted per person.

If the Company determines that a Program Member has abused any of the Program’s privileges, fails to comply with any of the Program Terms, or makes any misrepresentation to the Company the Company may, in its sole discretion, take such actions as it deems appropriate, including without limitation, suspending such Member’s privileges under the Program, revoking any or all of the points in such Program Member’s Account, and/or revoking the Program Member’s membership in the Program, in each case, with or without advance notice to the Member and without liability to the Company.

Points will not be awarded if in the Company’s reasonable opinion the merchandise purchased will be used for resale or commercial use and any points awarded on such purchases will be forfeited. If a Member was awarded points for an offer or promotion in which a Member purchased product(s) in excess of reasonable quantities, the points awarded as a result of that offer or promotion may be forfeited without prior notice and the Account may be suspended or closed.

Unless further restricted elsewhere in the Program Terms, Membership is only available to (i) individuals above the age of majority and who have legal capacity, and (ii) corporations, businesses, charities, partnerships, enterprises, schools or anyone other than an individual, provided that such entity has legal capacity and has duly authorized such Membership. If a Member does not meet the capacity requirements set out above, all points awarded to such Member may be forfeited without prior notice and the Account may be suspended or closed.

Program Members are responsible to advise the Company immediately of any change to their address or other contact information. The Company will not be responsible for any communication not received by a Program Member, provided that the Company sent such communication to the address or other contact information then on file from such Program Member.

 

REWARD POINTS

Points can be earned by Program Members in connection with purchases of goods and/or services made through the Company, regardless of method of payment, provided that you are logged in at the time of purchase.

Points can be redeemed for rewards. When enough points have been accumulated to obtain the reward(s) desired, redemption may occur through online. The redemption schedule, available rewards and other information is available on your online Account page.

A Member must be logged in to their online Account when redeeming points to protect the integrity of the Member’s points balance. Each Member is responsible to ensure that all Personal Information is correct and up-to-date and the Company reserves the right to block redemptions where the Member information is inaccurate or incomplete. Members are solely and entirely responsible for keeping their Account secure.

Points have no cash value and are not exchangeable for cash. The accumulation of points does not entitle the Program Members to any vested rights, and the Company does not guarantee in any way the continued availability of any reward, redemption level, rebate or any other benefit. The Company assumes no liability to Members as regards the addition or deletion of items from or for which points can be collected and/or redeemed.

Except as permitted from time to time by the Company, points cannot be assigned, exchanged, traded, bartered, purchased or given by gift or otherwise sold. Any points so acquired are void. For the avoidance of doubt, such prohibited transfers include transfers upon operation or law upon the death of a Member.

 

RETURN POLICY

In the event of a return of any eligible purchase that initially earned points, such points will be deducted automatically from the Account that was used for the eligible purchase. Points will be deducted at the same rate as they were earned. Upon the return of products awarded through the redemption of points, all redeemed points will be forfeited.

 

PRIVACY

We are committed to protecting your privacy. We will maintain the privacy and security of all personal information collected from Members, including, but not limited to: name, address, email address, telephone numbers, date of birth, account number and purchasing information (“Personal Information”). You understand that through your use of the Program, you consent to the collection and use of this information. As part of providing you the Program, we may need to provide you with certain communications, such as service announcements and administrative messages. These communications are considered part of the Program and your Account.

By sharing your email address and as an active customer and Program Member, we may communicate to you special offers, services, promotions and program information. You can unsubscribe from receiving such messages at any time by updating your online account, by contacting customer service, or by clicking unsubscribe at the bottom of any promotional email.

 

ACCEPTANCE

By enrolling in the Program, each Member (i) certifies that he or she is over the age of majority in the province in which he or she resides and of mental capacity (or is supervised by a legal guardian who agrees to the Program Terms), (ii) consents to the company’s collection and use of certain personal information, except as he or she may otherwise notify the Company and (iii) agrees to the Program Terms, as they may be amended from time to time.

These Terms & Conditions are in addition to any other Program Terms, and shall be read together with such other Program Terms as one and the same instrument; provided, that if there is a conflict between any terms set forth in these terms and conditions, other Program Terms, such conflict shall be resolved as follows: first, the Rewards page shall prevail, thereafter these Terms & Conditions, thereafter the Website Terms & Conditions, and finally any other Program Terms. For the avoidance of doubt, in the event of any action, proceeding or other dispute arising from or relating to any Program Terms, such dispute shall be settled in accordance with the provisions and procedures set forth in these Terms & Conditions.

Every effort has been made to ensure that the information herein is correct. The Company is not responsible for any errors or omissions in printed copies of these Terms and Conditions nor those published from time to time on its website.

 

CONTACT

If you have any questions about these Terms and Conditions or if you wish to provide any feedback, please contact us at: hello@lablanca.com